Terms of Service

Welcome to Serene Allure. By using our website and purchasing our products, you agree to the following terms:

General

• All orders are subject to availability and confirmation.
• We reserve the right to refuse or cancel any order at our discretion.

Product Information

• We aim to display accurate product details, but slight variations may occur.
• As our products are handmade in small batches, slight differences in colour, shape, or scent are natural.
• Skin reactions vary from person to person; please review the ingredients before use.

Pricing & Payments

• All prices are listed in PKR.
• We reserve the right to update prices at any time without prior notice.
• Cash on delivery is available across Pakistan.

Returns & Exchanges

• All returns and exchanges are subject to our Refund Policy.
• Customers must follow the proper process for approval.

Liability

• Serene Allure is not responsible for delays caused by courier services, misuse of products, or allergic reactions (please patch test before full use).

Contact

For any questions or support, contact us on WhatsApp: 0339 3312233 or email sales@sereneallure.com.