At Serene Allure, your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
When you place an order or contact us, we may collect your name, delivery address, phone number, email address, and order details. We collect only what we need to process and deliver your order.
How We Use Your Information
- To process, confirm, and deliver your orders.
- To contact you about your order or respond to your questions.
- To send updates, offers, or promotions (only if you opt in).
- To improve our products and service.
Sharing Your Information
We do not sell or rent your personal information. We share it only with trusted courier and payment partners as needed to fulfil your order, and where required by law.
Data Security
We take reasonable steps to protect your information. Our store is hosted on Shopify, which secures your data behind industry-standard encryption.
Your Choices
You can ask us to access, update, or delete your personal information at any time by contacting us.
Contact
For any privacy questions, WhatsApp 0339 3312233 or email sales@sereneallure.com.